Refund policy

Your satisfaction is very important to us!

Returns:

  • Items can be returned within 7 days of receiving your order.
  • Returned items must be unused, in their original packaging, and in the same condition as received.
  • To start a return, contact us via email or our store contact form with your order number and reason for return.

Refunds:

  • Once we receive and inspect your returned item, refunds will be processed within 5 business days to your original payment method.
  • Shipping costs are non-refundable, except in cases of damaged or incorrect items.

Exchanges:

  • If your item arrives damaged or incorrect, we’ll replace it at no extra cost.
  • Contact us immediately so we can arrange a replacement.

Please note:

  • Personalized or custom items cannot be returned unless defective.
  • Ensure returned items are securely packaged to prevent damage during transit