Refund policy
Your satisfaction is very important to us!
Returns:
- Items can be returned within 7 days of receiving your order.
- Returned items must be unused, in their original packaging, and in the same condition as received.
- To start a return, contact us via email or our store contact form with your order number and reason for return.
Refunds:
- Once we receive and inspect your returned item, refunds will be processed within 5 business days to your original payment method.
- Shipping costs are non-refundable, except in cases of damaged or incorrect items.
Exchanges:
- If your item arrives damaged or incorrect, we’ll replace it at no extra cost.
- Contact us immediately so we can arrange a replacement.
Please note:
- Personalized or custom items cannot be returned unless defective.
- Ensure returned items are securely packaged to prevent damage during transit